FAQ

Are all items on the Lacoste website available in stores and vice versa?

Yes they are

How can I purchase a Lacoste gift card?
You can always purchase or redeem a Lacoste gift card at any Lacoste store in Nigeria. To find a Lacoste store near you, please click here
Gift cards are currently not available for redemption online. We apologize for any inconvenience

How do I contact the Lacoste online shop?
Our customer service team is here to assist you Monday through Sunday

  1. You may chat with us during our hours of operation. Simply click on the chat icon located on most pages
  2. You may reach us vis e-mail using lacosteng@gmail.com
  3. To reach our Customer Service Department by phone or WhatsApp: 08090459037
  4. You may also be able to find answers to most frequently asked questions by visiting our FAQ page here
How long does delivery take?
At Lacoste Nigeria, we strive to process orders quickly. Shipping times are as follows: Lagos - 1-3 working days, Nigeria - 2-5 working days, International - 3-8 working days. Shipping rates are calculated based on weight and destination. We provide tracking numbers for all orders.


How do I track my order?

Processing a refund